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About the Health Services Unit

 

Eligibility | Insurance | Confidentiality

MISSION

The Health Services Unit at the University of the West Indies St. Augustine campus is committed to the provision of professional student centered health and wellness services across the campus community.

VISION

Our vision is to be the primary advocate for the critical role of health in the mission of higher education in the region.  We aim to be the first choice center of excellence that is cost effective, evidence based and technology driven.

VALUES

We value our role within the University of the West Indies.
We value mutual respect with each other.
We value an environment which is student friendly and student centered.
We are committed to lifelong learning.
We value personal and professional responsibility for upholding the standards of our work community.
We value evidence-based decision-making.
We value the professional success of each employee.
We value shared leadership in a shared governance model when appropriate.
Our unit adds value to the campus community-we make a difference.
We value open, honest, ethical and fair interactions with our patients.

 

Eligibility

Students

All registered students at the University of the West Indies are eligible to be seen at the Health Service Unit.

Staff & Faculty Eligibility

With respect to faculty and staff of the University of the West Indies, the eligibility to 
use campus health services is limited to the following: -
1.Acute emergencies occurring during working hours, and (2) members of staff who have sustained work-related injuries or illnesses.

Confidentiality

Your Privacy Matters To Us

We are very mindful that information we hold at the Health Service Unit about your health is of a private and confidential nature. In regards to the collection, storage, and access to that information, we are bound by a code of ethics of the Medical
Board of Trinidad & Tobago.

It is important for you to be aware that the date when you attended the Health Service Unit, and name of the health professional you consulted, is information available to all staff at the Service. The details of your consultation are confidential between yourself and your health professional. There are some exceptions to this general rule such as when there are concerns for your own or others safety, or when there is a legal order to provide health information. When more than one health professional at the Centre is managing your treatment (e.g. doctor and counsellor), relevant information may be routinely shared between those health professionals. This ensures we are all working together to provide you with the best possible health care. However, your full medical records will only be available to counsellors, with your express consent.

If you have any concerns about confidentiality, or would simply like more information about the topic, please talk to your health professional, or Dr. Neil Singh, Head of Student Health Services.