{"id":1617,"date":"2024-08-27T15:44:04","date_gmt":"2024-08-27T15:44:04","guid":{"rendered":"https:\/\/sta.uwi.edu\/cits\/?page_id=1617"},"modified":"2025-01-28T16:13:58","modified_gmt":"2025-01-28T20:13:58","slug":"glenwood-thomas","status":"publish","type":"page","link":"https:\/\/sta.uwi.edu\/cits\/glenwood-thomas\/","title":{"rendered":"Mr. Glenwood Thomas"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; content_last_edited=&#8221;on|phone&#8221; sticky_enabled=&#8221;0&#8243; content_phone=&#8221;<\/p>\n<h3 id=%22job-title%22>IT Service Delivery Manager<\/h3>\n<p><img class=%22wp-image-724 alignleft%22 src=%22https:\/\/sta.uwi.edu\/wp-content\/uploads\/sites\/7\/2023\/03\/gwt.jpg%22 alt=%22Mr. Glenwood Thomas, IT Service Delivery Manager%22 width=%22196%22 height=%22186%22 \/><\/p>\n<p id=%22city%22 class=%22field columns%22><strong>Campus Information Technology Services (CITS)<\/strong><\/p>\n<p class=%22field columns%22>St. Augustine<br \/>Trinidad and Tobago<br \/>Telephone: 868-662-2002<br \/>Email:\u00a0<a href=%22mailto:glenwood.thomas@sta.uwi.edu%22>glenwood.thomas@sta.uwi.edu<\/a><\/p>\n<p class=%22field columns%22>\n<div id=%22profile%22 class=%22field columns%22>\n<p style=%22text-align: justify;%22>An IT professional with expertise in Enterprise Application implementations and IT Service Management, Glen has worked in local and regional industry for over 19 years \u2013 successfully delivering enterprise implementations within the Energy, Services and Higher Education sectors.<\/p>\n<p style=%22text-align: justify;%22>He has a strong record of improved systems, processes and of developing personnel as well as building relationships.<\/p>\n<p style=%22text-align: justify;%22>Glenwood\u2019s current assignments focus on Customer Engagement and Insight: taking the Customer Journey, Digital Transformation: Digital by Design, IT Organizational Re-Design, Data Analytics as well as ICT competency and skills mapping.<\/p>\n<p style=%22text-align: justify;%22>Professionally, his areas of interest include Talent Development, Reflective Learning and Practice, Team Building as well as Corporate and IT Governance.<\/p>\n<p style=%22text-align: justify;%22>Glenwood is a member of ISACA and the Caribbean Corporate Governance Institute. He also serves as a member of the Genesis Foundation for Literacy and Catholic Engaged Encounter.<\/p>\n<\/div>\n<h3 class=%22field columns%22 style=%22text-align: justify;%22>Qualification<\/h3>\n<ul id=%22qualification%22 class=%22field columns%22>\n<li style=%22text-align: justify;%22>B.Sc. Computer Science (UWI)<\/li>\n<li style=%22text-align: justify;%22>M.Sc. Computer Science (UWI)<\/li>\n<li style=%22text-align: justify;%22>MBA (University of Liverpool)<\/li>\n<li style=%22text-align: justify;%22>Certificate in Corporate Governance (Caribbean Corporate Governance Institute)<\/li>\n<li style=%22text-align: justify;%22>Certifications in ITIL Service Strategy, Service Design and Service Operation<\/li>\n<\/ul>\n<p>&#8221; content_tablet=&#8221;<\/p>\n<h3 id=%22job-title%22>IT Service Delivery Manager<\/h3>\n<p><img class=%22wp-image-724 alignleft%22 src=%22https:\/\/sta.uwi.edu\/wp-content\/uploads\/sites\/7\/2023\/03\/gwt.jpg%22 alt=%22Mr. Glenwood Thomas, IT Service Delivery Manager%22 width=%22196%22 height=%22186%22 \/><\/p>\n<p id=%22city%22 class=%22field columns%22><strong>Campus Information Technology Services (CITS)<\/strong><\/p>\n<p class=%22field columns%22>St. Augustine<br \/>Trinidad and Tobago<br \/>Telephone: 868-662-2002<br \/>Email:\u00a0<a href=%22mailto:glenwood.thomas@sta.uwi.edu%22>glenwood.thomas@sta.uwi.edu<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div id=%22profile%22 class=%22field columns%22>\n<p style=%22text-align: justify;%22>An IT professional with expertise in Enterprise Application implementations and IT Service Management, Glen has worked in local and regional industry for over 19 years \u2013 successfully delivering enterprise implementations within the Energy, Services and Higher Education sectors.<\/p>\n<p style=%22text-align: justify;%22>He has a strong record of improved systems, processes and of developing personnel as well as building relationships.<\/p>\n<p style=%22text-align: justify;%22>Glenwood\u2019s current assignments focus on Customer Engagement and Insight: taking the Customer Journey, Digital Transformation: Digital by Design, IT Organizational Re-Design, Data Analytics as well as ICT competency and skills mapping.<\/p>\n<p style=%22text-align: justify;%22>Professionally, his areas of interest include Talent Development, Reflective Learning and Practice, Team Building as well as Corporate and IT Governance.<\/p>\n<p style=%22text-align: justify;%22>Glenwood is a member of ISACA and the Caribbean Corporate Governance Institute. He also serves as a member of the Genesis Foundation for Literacy and Catholic Engaged Encounter.<\/p>\n<\/div>\n<h3 class=%22field columns%22 style=%22text-align: justify;%22>Qualification<\/h3>\n<ul id=%22qualification%22 class=%22field columns%22>\n<li style=%22text-align: justify;%22>B.Sc. Computer Science (UWI)<\/li>\n<li style=%22text-align: justify;%22>M.Sc. Computer Science (UWI)<\/li>\n<li style=%22text-align: justify;%22>MBA (University of Liverpool)<\/li>\n<li style=%22text-align: justify;%22>Certificate in Corporate Governance (Caribbean Corporate Governance Institute)<\/li>\n<li style=%22text-align: justify;%22>Certifications in ITIL Service Strategy, Service Design and Service Operation<\/li>\n<\/ul>\n<p>&#8220;]\n<h3 id=\"job-title\">IT Service Delivery Manager<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-724 alignleft\" src=\"https:\/\/sta.uwi.edu\/wp-content\/uploads\/sites\/7\/2023\/03\/gwt.jpg\" alt=\"Mr. Glenwood Thomas, IT Service Delivery Manager\" width=\"196\" height=\"186\" \/><\/p>\n<p id=\"city\" class=\"field columns\"><strong>Campus Information Technology Services (CITS)<\/strong><\/p>\n<p class=\"field columns\">St. Augustine<br \/>Trinidad and Tobago<br \/>Telephone: 868-662-2002<br \/>Email:\u00a0<a href=\"mailto:glenwood.thomas@sta.uwi.edu\">glenwood.thomas@sta.uwi.edu<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div id=\"profile\" class=\"field columns\">\n<p style=\"text-align: justify;\">An IT professional with expertise in Enterprise Application implementations and IT Service Management, Glen has worked in local and regional industry for over 19 years \u2013 successfully delivering enterprise implementations within the Energy, Services and Higher Education sectors.<\/p>\n<p style=\"text-align: justify;\">He has a strong record of improved systems, processes and of developing personnel as well as building relationships.<\/p>\n<p style=\"text-align: justify;\">Glenwood\u2019s current assignments focus on Customer Engagement and Insight: taking the Customer Journey, Digital Transformation: Digital by Design, IT Organizational Re-Design, Data Analytics as well as ICT competency and skills mapping.<\/p>\n<p style=\"text-align: justify;\">Professionally, his areas of interest include Talent Development, Reflective Learning and Practice, Team Building as well as Corporate and IT Governance.<\/p>\n<p style=\"text-align: justify;\">Glenwood is a member of ISACA and the Caribbean Corporate Governance Institute. He also serves as a member of the Genesis Foundation for Literacy and Catholic Engaged Encounter.<\/p>\n<\/div>\n<h3 class=\"field columns\" style=\"text-align: justify;\">Qualification<\/h3>\n<ul id=\"qualification\" class=\"field columns\">\n<li style=\"text-align: justify;\">B.Sc. Computer Science (UWI)<\/li>\n<li style=\"text-align: justify;\">M.Sc. Computer Science (UWI)<\/li>\n<li style=\"text-align: justify;\">MBA (University of Liverpool)<\/li>\n<li style=\"text-align: justify;\">Certificate in Corporate Governance (Caribbean Corporate Governance Institute)<\/li>\n<li style=\"text-align: justify;\">Certifications in ITIL Service Strategy, Service Design and Service Operation<\/li>\n<\/ul>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>IT Service Delivery Manager Campus Information Technology Services (CITS) St. AugustineTrinidad and TobagoTelephone: 868-662-2002Email:\u00a0glenwood.thomas@sta.uwi.edu &nbsp; &nbsp; An IT professional with expertise in Enterprise Application implementations and IT Service Management, Glen has worked in local and regional industry for over 19 years \u2013 successfully delivering enterprise implementations within the Energy, Services and Higher Education sectors. He [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<h3 id=\"job-title\">IT Service Delivery Manager<\/h3>\r\n<img class=\"wp-image-724 alignleft\" src=\"https:\/\/sta.uwi.edu\/wp-content\/uploads\/sites\/7\/2023\/03\/gwt.jpg\" alt=\"Mr. Glenwood Thomas, IT Service Delivery Manager\" width=\"196\" height=\"186\" \/>\r\n<p id=\"city\" class=\"field columns\">St. Augustine\r\nTrinidad and Tobago\r\nTelephone: 868-662-2002\r\nEmail:\u00a0<a href=\"mailto:glenwood.thomas@sta.uwi.edu\">glenwood.thomas@sta.uwi.edu<\/a><\/p>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<div id=\"profile\" class=\"field columns\">\r\n\r\nAn IT professional with expertise in Enterprise Application implementations and IT Service Management, Glen has worked in local and regional industry for over 19 years \u2013 successfully delivering enterprise implementations within the Energy, Services and Higher Education sectors.\r\n\r\nHe has a strong record of improved systems, processes and of developing personnel as well as building relationships.\r\n\r\nGlenwood\u2019s current assignments focus on Customer Engagement and Insight: taking the Customer Journey, Digital Transformation: Digital by Design, IT Organizational Re-Design, Data Analytics as well as ICT competency and skills mapping.\r\n\r\nProfessionally, his areas of interest include Talent Development, Reflective Learning and Practice, Team Building as well as Corporate and IT Governance.\r\n\r\nGlenwood is a member of ISACA and the Caribbean Corporate Governance Institute. He also serves as a member of the Genesis Foundation for Literacy and Catholic Engaged Encounter.\r\n\r\n<\/div>\r\n<h3 class=\"field columns\">Qualification<\/h3>\r\n<ul id=\"qualification\" class=\"field columns\">\r\n \t<li>B.Sc. Computer Science (UWI)<\/li>\r\n \t<li>M.Sc. Computer Science (UWI)<\/li>\r\n \t<li>MBA (University of Liverpool)<\/li>\r\n \t<li>Certificate in Corporate Governance (Caribbean Corporate Governance Institute)<\/li>\r\n \t<li>Certifications in ITIL Service Strategy, Service Design and Service Operation<\/li>\r\n<\/ul>","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-1617","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Mr. Glenwood Thomas | Campus I.T. 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