{"id":286,"date":"2023-02-13T17:21:37","date_gmt":"2023-02-13T17:21:37","guid":{"rendered":"http:\/\/test.sta.uwi.edu\/cits\/?page_id=286"},"modified":"2025-06-01T10:20:30","modified_gmt":"2025-06-01T14:20:30","slug":"services","status":"publish","type":"page","link":"https:\/\/sta.uwi.edu\/cits\/services\/","title":{"rendered":"Services"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|1em||1em|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;1.2em&#8221; text_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;justified&#8221; text_font_size_tablet=&#8221;1.2em&#8221; text_font_size_phone=&#8221;1.2em&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; text_line_height_tablet=&#8221;1.8em&#8221; text_line_height_phone=&#8221;2em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; text_orientation_tablet=&#8221;justified&#8221; text_orientation_phone=&#8221;justified&#8221; text_orientation_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]\n<p><span>Campus Information Technology Services (CITS), provides a range of services and support for Information and Communication Technology (ICT) services to all of the University. CITS recognizes that you may be\u00a0experiencing I.T. related issues, and will do our best to respond to and resolve these issues as quickly as possible, either remotely or by personal visit. The time to resolve a fault depends on the nature of the fault and relative priorities of the outstanding faults on our work list.<\/span><\/p>\n<p><span>The\u00a0following details the services we provide. Soon we will upload the associated Service Level Agreements detailing the service limitations and the commitments we make to the delivery of these services:<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/sta.uwi.edu\/wp-content\/uploads\/sites\/7\/2024\/02\/front.jpg&#8221; title_text=&#8221;front&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;25px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text ul_position=&#8221;inside&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; ul_text_align=&#8221;left&#8221; ul_text_color=&#8221;#5b5b5b&#8221; ul_line_height=&#8221;1.8em&#8221; global_colors_info=&#8221;{}&#8221;]\n<ul>\n<li><a href=\"\/cits\/authentication-and-directory-services\/\">Authentication and Directory Services<\/a><\/li>\n<li><a href=\"\/cits\/audio-visual-provision-and-support\">Audio-Visual Provision and Support<\/a><\/li>\n<li><a href=\"\/cits\/business-applications-support\">Business Applications Support<\/a><\/li>\n<li><a href=\"\/cits\/business-systems-development-and-delivery\">Business Systems Development and Delivery<\/a><\/li>\n<li><a href=\"\/cits\/collaboration-services\">Collaboration Services<\/a><\/li>\n<li><a href=\"\/cits\/data-centre-hosting-services\">Data Centre Server Hosting Services<\/a><\/li>\n<li><a href=\"\/cits\/desktop-pc-renewal\">Desktop PC Renewal<\/a><\/li>\n<li><a href=\"\/cits\/desktop-systems-purchasing\">Desktop Systems Purchasing<\/a><\/li>\n<li><a href=\"\/cits\/desktop-support-services\">Desktop Support Services<\/a><\/li>\n<li><a href=\"\/cits\/myelearning\/\">E-Learning Support<\/a><\/li>\n<li><a href=\"\/cits\/email-services\">Email Services<\/a><\/li>\n<li><a href=\"\/cits\/e-research-support\">E-Research Support<\/a><\/li>\n<li><a href=\"\/cits\/printing-services\">Printing Services<\/a><\/li>\n<li><a href=\"\/cits\/mobile-computing\">Mobile Computing<\/a><\/li>\n<\/ul>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text ul_position=&#8221;inside&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; ul_text_align=&#8221;left&#8221; ul_text_color=&#8221;#5b5b5b&#8221; ul_line_height=&#8221;1.8em&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n<ul>\n<li><a href=\"\/cits\/network-infrastructure-services\">Network Infrastructure Services<\/a><\/li>\n<li><a href=\"\/cits\/operating-systems-management-and-support\">Operating Systems Management and Support<\/a><\/li>\n<li><a href=\"\/cits\/research-database-support\">Research Database Support<\/a><\/li>\n<li><a href=\"\/cits\/security-services\">Security Services<\/a><\/li>\n<li><a href=\"\/cits\/software-provision-and-licensing\">Software Provision and Licensing<\/a><\/li>\n<li><a href=\"\/cits\/streaming-video-service\">Streaming Video Service<\/a><\/li>\n<li><a href=\"\/cits\/supported-devices\">Supported Devices \/ Operating Systems<\/a><\/li>\n<li><a href=\"\/cits\/teaching-and-public-access-library-clusters\">Teaching and Public Access Library Clusters<\/a><\/li>\n<li><a href=\"\/cits\/telephone-services\">Telephone Services<\/a><\/li>\n<li><a href=\"\/cits\/web-services\">Web Services<\/a><\/li>\n<li><a href=\"\/cits\/microsoft-it-academy\">Microsoft IT Academy<\/a><\/li>\n<li><a href=\"\/cits\/enterprise-application-support-services\">Enterprise Application Support Services<\/a><\/li>\n<\/ul>\n<p>Feel free to <a href=\"\/cits\/contact-us\">Contact Us<\/a> for more information about any of the\u00a0services we\u00a0offer.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Campus Information Technology Services (CITS), provides a range of services and support for Information and Communication Technology (ICT) services to all of the University. CITS recognizes that you may be\u00a0experiencing I.T. related issues, and will do our best to respond to and resolve these issues as quickly as possible, either remotely or by personal visit. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-286","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Services | Campus I.T. 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