Essential FAQs for Students - COVID-19
Dear Students,
A list of essential Frequently Asked Questions (FAQs) has been compiled and uploaded to the Campus COVID-19 website at https://sta.uwi.edu/covid19/faq/students
For ease of reference, please see the list of FAQs below. Please be guided accordingly.
Academic Continuity
- Will my courses be cancelled for the remainder of the semester?
- Will classes continue to meet?
- Whom should I contact if I have questions regarding my courses/programme?
- How will course assessments be done and graded?
- Will course outlines be adjusted to reflect a different timeline?
- Will classes run according to my regular timetable or will a separate timetable be prepared for online classes?
- How soon will online classes commence?
- Who should I contact if I have questions about a course?
- Will this situation affect my academic progress? Will I have to take a longer time to complete my degree?
- When can I look forward to resumption of regular classes?
- What about exams? How will this be handled?
- What about grading for class attendance?
- Should I miss an exam due to contracting COVID19, how do I report this and what provisions will be made to ensure that I do not fail the course?
- Will the library be accessible during this time? If not, how can I access library services online?
- I am in final year and want to apply for a Postgraduate programme. What should I do?
Student Services
- How do I make contact with the Division of Student Services and Development (DSSD) for support/questions relating to Career Services, Financial Aid, Academic and Disability Support Services, Hall Accommodation, and Counselling Services?
- Can I still make a counselling appointment with the Counsellor at the Health Services Unit?
- What support is available at this time for students with disabilities and medical conditions?
- Whom should I contact if I have a personal financial problem?
- I am involved in the World of Work (WOW) programme; how will I be able to complete the final stages of the programme?
Halls of Residence
Financial Issues
- I have an outstanding payment but need additional time. Will any considerations be made?
- For students on the Student Payment Plan (SPP), would there be an extension in the payment of fees?
- If there is an extension in the semester, would this be at any additional cost to the students?
- What about holds that are keeping me from accessing Campus services?
- Can I continue to make payments at this time?
- Whom should I contact if I have a financial problem?
Non-National Students
- What happens if I cannot return to my home country?
- Who can be contacted for Immigration Support?
- What other information do I need to know?
Please stay up-to-date on the latest communications at The UWI St. Augustine COVID-19 webpage at https://sta.uwi.edu/covid19. The Campus COVID-19 website is being updated regularly with the advisories and other key information to guide us at this time.
