{"id":53,"date":"2026-05-13T18:48:32","date_gmt":"2026-05-13T18:48:32","guid":{"rendered":"https:\/\/sta.uwi.edu\/fye\/?page_id=53"},"modified":"2026-07-01T12:06:49","modified_gmt":"2026-07-01T16:06:49","slug":"faqs","status":"publish","type":"page","link":"https:\/\/sta.uwi.edu\/fye\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_5,3_5,1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;#1f5fac&#8221; icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#FFFFFF&#8221; toggle_text_align=&#8221;left&#8221; body_text_color=&#8221;#000000&#8243; body_link_font=&#8221;||||on||||&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Who is the FYE Programme for?&#8221; open=&#8221;on&#8221; icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221; sticky_enabled=&#8221;0&#8243;]\n<p><span>The FYE Programme is exclusively for first year local, regional and international students at The UWI, St. Augustine Campus. The programme is all-encompassing and caters to the orientation and transition needs of all new undergraduate students.<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;When does FYE start and end?&#8221; icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]\n<p><span>FYE is a year-long programme that is designed to provide sustained transition support. We commence with the FYE Virtual Launch at the end of June followed by engaging new students in a series of orientation events and activities that span the duration of the academic year (Semester I &amp; Semester II).<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What FYE Support Resources are available?&#8221; icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]\n<div>In addition to our suite of orientation events and activities, the following support resources are available for the benefit of all new students:\u00a0<\/div>\n<ul>\n<li>\n<div><strong>New Student Orientation Guide\u00a0<\/strong><\/div>\n<\/li>\n<li>\n<div><strong>FYE YouTube Channel<\/strong><\/div>\n<\/li>\n<li>\n<div><strong>WhatsApp Live Chat Support<\/strong><\/div>\n<\/li>\n<\/ul>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Which FYE event and activities should I participate in?&#8221; icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; hover_enabled=&#8221;0&#8243; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]\n<p><span>First year students are encouraged to participate in all general FYE events and activities. These include the Virtual Launch, Smart Start, UWI Life, FYE Mixers, UWI Clicks and our workshops that focus on health, finances and career planning. For those events\/activities that target specific student groups (for example first-generation students, regional\/international students, hall residents and students with disabilities\/medical conditions), participation is required from students that identify with these respective sub-groups, only. This also applies to Faculty specific sessions.\u00a0<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Will the Virtual Launch be recorded?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; sticky_enabled=&#8221;0&#8243; icon_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; border_width_bottom=&#8221;1px&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221;]\n<p><span>Yes. The Virtual Launch will be available for viewing on the FYE YouTube Channel after the live broadcast so that students who are unable to attend can watch it at their convenience.<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I register for FYE events?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; sticky_enabled=&#8221;0&#8243; icon_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; border_width_bottom=&#8221;1px&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221;]\n<p><span>Registration requirements vary by event. Some activities require advance registration, while others are open to all incoming students. Registration details and links will always be shared through our official FYE communication channels and our Interactive Calendar.<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if I miss an event?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; sticky_enabled=&#8221;0&#8243; icon_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; border_width_bottom=&#8221;1px&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221;]\n<p><span>Don&#8217;t worry! Many FYE events are supported by recordings, presentations or resource materials that will be shared afterwards where applicable. We also encourage you to participate in the many upcoming events scheduled throughout the academic year.<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do I need to pay to participate?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; sticky_enabled=&#8221;0&#8243; icon_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; border_width_bottom=&#8221;1px&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221;]\n<p><span>No. The First Year Experience (FYE) Programme is provided free of charge to all new undergraduate students at The UWI, St. Augustine Campus.<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I stay updated on upcoming FYE events \/ initiatives?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; sticky_enabled=&#8221;0&#8243; icon_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; border_width_bottom=&#8221;1px&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221;]\n<p><span>We regularly share announcements, reminders and important updates through our official communication channels, including email, the FYE website, social media platforms (Instagram), WhatsApp Channel and YouTube.<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where can I find the FYE calendar of events?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; sticky_enabled=&#8221;0&#8243; icon_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; border_width_bottom=&#8221;1px&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221;]\n<p><span>The schedule of FYE activities is available on the FYE website and is updated throughout the year. Upcoming events are also promoted through our email communications, social media pages and WhatsApp Channel.<\/span><\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I contact the FYE team if I need assistance?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; sticky_enabled=&#8221;0&#8243; icon_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; border_width_bottom=&#8221;1px&#8221; toggle_level=&#8221;h4&#8243; toggle_line_height=&#8221;2em&#8221;]\n<div><span>The Student Engagement Department (SED) within the Division of Student Services and Development (DSSD) is available to assist with any questions about the FYE Programme.<\/span><\/div>\n<div><span><\/span><\/div>\n<div><span>You can reach us through:<\/span><\/div>\n<ul>\n<li>\n<div><span><strong>Email:<\/strong> <\/span><a href=\"mailto:STA-Studentengagement@sta.uwi.edu\"><span>STA-Studentengagement@sta.uwi.edu<\/span><\/a><\/div>\n<\/li>\n<li>\n<div><span><strong>Instagram:<\/strong> @dssd_uwista<\/span><\/div>\n<\/li>\n<li>\n<div><span><strong>WhatsApp:<\/strong> (868) 273-4706<\/span><\/div>\n<\/li>\n<li>\n<div><span><strong>Telephone:<\/strong> (868) 662-2002 Exts. 82912, 82913, 82914, 82915 or 84570<\/span><\/div>\n<\/li>\n<\/ul>\n[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>The FYE Programme is exclusively for first year local, regional and international students at The UWI, St. Augustine Campus. The programme is all-encompassing and caters to the orientation and transition needs of all new undergraduate students.FYE is a year-long programme that is designed to provide sustained transition support. We commence with the FYE Virtual Launch [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"difl_page_category":[],"class_list":["post-53","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Frequently Asked Questions (FAQs) - UWI First Year Experience<\/title>\r\n<meta name=\"description\" content=\"Access quick answers to frequently asked questions about the UWI St Augustine Campus First Year Experience (FYE) Programme\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/sta.uwi.edu\/fye\/faqs\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Frequently Asked Questions (FAQs) - 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