Event

The Students Services Seminar Series (S² Seminar Series) continues this semester with a presentation on the topic “Conflict Resolution in UWI Residence Life - Can Mediation Improve this Process?” presented by Ms. Lisa-Ann Robinson-Nelson, Hall Supervisor, Milner Hall, at the Critical Thinking Conference Room on Tuesday March 11, from noon to 1pm.

The objective of the seminar series is to provide an avenue for student services professionals at all levels to present research and highlight issues related to student services and student development. This is part of the ongoing process of strengthening and repositioning student services as central to student success and the development of the Distinctive UWI Graduate. The format of the seminar series provides a forum for discussion and the sharing of ideas and experiences, allowing participants to gain additional knowledge that could be used to enhance student development.  Presentations can be taken from ongoing research or published work.

All students, and staff in particular, are encouraged to attend.

For more information, call 662-2002 ext. 83796

The Office of the Deputy Principal in collaboration with the Student Services launched the Students Services Seminar Series (S² Seminar Series) in the 2012/2013 academic year. The first seminar was held on March 22nd, 2013 by Dr. Deirdre Charles, whose presentation was titled “Assessing the relationship between service quality as perceived by students and students’ overall satisfaction with student support services at universities in Trinidad: An argument for soft skills”.

Ms Robinson-Nelson's Abstract

Conflict is present in all aspects of life. The diversity of students found on the UWI Residence Hall adds to the potential for conflict. Mediation has in recent times been utilized for conflict resolution and the UWI has also produced a number of graduates in this field.

Scholars on residence life have purported that Residence Life students are supposed to be above average achievers having been given the environment to focus on learning as well as exposure to life skills like problems solving. The question is how do residence life students resolve their conflicts?

The presentation attempts to look at how UWI Residence Life students resolve their conflicts in one UWI Hall of Residence. It gathers feedback on how other Halls resolve conflicts and looks at what role mediation can possibly play in finding better ways to resolve these types of conflicts.