General Notices

Register Now: Managing Your Customers' Experience in a Digital Age Workshop

Posted Monday, October 22, 2018


The Department of Management Studies and The Institute of Service Quality Management present the Managing Your Customers’ Experience in a Digital Age workshop.

You can look forward to the following presentations:  

  • Mr. Ian John, Massy Technologies | Navigate this Digital Age
  • Ms. Azra Nathudkhan, Customer 1st Caribbean | Transition from Satisfaction to Customer Experience
  • Dr. Leslie-Ann Miller, UWI | Create & Use Customer Journey Maps
  • Mrs. Rebecca Samuel, What If Ltd. | Engage and Empower Your Employees
  • Mr. Joel Joseph, Qure Ltd. | Monitor & Measure Your Customers’ Experience

The workshop takes place on October 25 from 9am to 2pm at the Faculty of Social Sciences (FSS) Lounge.

Investment: TT$300 (includes lunch, refreshments & certificate) / TT$150 for students (Must show Student ID for entry)

To Register: http://bit.ly/CustomerWorkshop  

For more information, please call 662-2002 ext. 85430 or click here or email management.matters@sta.uwi.edu.