General Notices

The Institute of Critical Thinking invites you to attend their Celebrating Administrative Professionals – Maximising your Personal Productivity training workshop with facilitator, Anthony Ragoonanan, Founder and Principal Trainer for V-Formation Training and Development.

The workshop takes place on April 26 from 9am to 4pm at the Institute of Critical Thinking, 2^nd Floor, Centre for Language Learning (CLL) Building.

Cost:  External clients: $3,000 

Please note:

• *Cost is inclusive of training material, certificate, lunch and refreshments.
• Payment can be made through Cash, Credit Card/Linx or Company Cheque made payable to: - “The University of the West Indies”.
• Cancellations will incur an administrative charge of 50% workshop fee

To register, please fill out this form here and contact the Institute of Critical Thinking: Email: ict@sta.uwi.edu | Phone: 662-2002: Talia Dass: ext. 83291; Addita Persad: ext. 83310.

Details are as follows:

Overview

Managing your day to day life can become exhausting not to mention the unenviable task of managing your boss’ work life and the never ending task to be done. How do you overcome these hurdles?

This one-day workshop will focus on the skills and tools to improve productivity, building a winning team with your boss and peers while maximising your value and contribution to your organisation.

Learning Objectives

On completion of this workshop, participants will be able to:

• Effectively set and negotiate goals according to importance and urgency in partnership with your manager(s);
• Organise your day by managing yourself within the time you have
• Make your manager(s) more effective; improve your working relationship; assume more leadership and managerial responsibility without the benefit of authority
• Build empowerment-inducing habits so that you could more effectively function in all aspects of your life
• Make your job more meaningful, build trust, and take charge of your career growth beyond the present position.

Course Outline

Increasing your personal productivity

• Professional executive assistant: A model of success
• Start with a clear mandate: Personal and business goals
• How to set and validate your goals: Team exercise
• How to assess priorities and deadlines

Personal Organisation – Scheduling Your Day

• Practical teamwork on selecting the best filing system
• How to set reasonable deadlines; securing agreement
• How to control your day & focus on high-return tasks
• How to Control Interruptions and Time-Wasters

Building a winning team

• The art of building relationships
• The power of vulnerability
• Insights into interpersonal compatibility
• The art of listening
• Managing your boss

Methodology

The training methodology for this workshop will utilize a comprehensive set of techniques that emphasize participation and interactive learning in an environment to develop you personally and professionally. These techniques will involve:

• Lecture
• Experiential Exercises
• Individual and group activities
• Manuals

Facilitator’s Bio

Anthony Ragoonanan is the Founder and Principal Trainer for V-Formation Training and Development, with core skills that include Communication, Sales, Customer Service, Leadership, Motivation and Management. Anthony is dedicated to performance management and empowering people with the skills to make a difference in their organization, their society and their lives. His primary goal is to address the competence related needs affecting people so that they can deliver on commitments.

With over 15 years in the sales environment, having worked for both local and international firms, he has had experience on the front line, in sales as well as a trainer and manager for Abbott Nutrition International where he received awards for Sales Team of the Year in 2007 and 2009 as well as Manager of the Year 2009. His experience has also exposed him to several distribution companies, health care professionals, hospitals, schools and service companies in the Caribbean region where he gained first- hand experience in learning how companies run their business, develop their people and maintain their corporate culture and reputation.

He is also involved in many of the support systems that accompany the training programs. The purpose of the support systems is to ensure that the process and the culture are taken into consideration so that behavioural and skill based improvement can be measured and monitored more effectively.

His experience as a trainer/consultant includes: Anthony P. Scott Ltd; Trinidad and Tobago Police Service; Bryden Pi Ltd; Roche Diabetes Care; Tender Heart Veterinary Clinic; Baxter International; Arthur Lok Jack Global School of Business; Oceanfreight Trinidad Ltd; The University of The West Indies; U-The Caribbean Health Digest; Plant Solutions Ltd; Abbott Nutrition International; Caribbean Communication Network (CCN); Qualitech Machining Services; University of the Southern Caribbean; Holy Name Convent; Score Valves Trinidad and Tobago Ltd.

Anthony possesses a Bachelor of Sciences degree (University of Guelph, Ontario, Canada) and an MBA (Andrew’s University, Berrien Springs, Michigan, 2008).