Posted Friday, December 20, 2024
As we come to the end of another semester, many students still have Accounts Receivable (AR) Holds on their accounts. For some students, the AR Hold will come into effect at the end of current examination period, on December 21, 2024. An AR Hold from Semester I, if left unattended will continue to impact a student as described below.
An AR Hold will restrict access to:
1. The viewing your examination results
2. Semester II registration, which begins on January 13, 2025
Read on for the important details that all students need to know in order to rectify this situation.
How do I know if I will be affected by an AR Hold?
Before the start of this semester's examination period, students affected by an AR Hold would have received a letter from the Bursary Student Accounts & Receivables section. This letter stated that the AR Hold has been, or will be placed and it also detailed the next course of action.
If one is unsure about their status, they can check by logging in to 'My Secure Area' which can be accessed via the student portal.
Why do I have an AR Hold?
An AR Hold is placed on a student's account when money is owed to the campus; when the documents showing that payments have been made or the documents showing proof of funding have not been submitted.
Click here to view a list of the documents that students are required to submit and instructions on how they should be submitted.
Note that for each payment made, proof of payment must be submitted via the e.Courier platform.
If I have outstanding fees, how can I make a payment?
The campus offers students a variety of convenient ways to make payments. These are:
• Online payments using Mastercard or VISA credit cards, international debit chip cards and Trinidad & Tobago debit chip cards
• In person at any branch of Republic Bank (click here for a list of branches)
• Online transfer using internet banking
• Wire transfer
Click here for more information on each option.
If I've applied for GATE, what do I have to do next?
Students being funded by GATE for this period, must ensure that they have submitted a signed e-GATE application for the semester. A means test rate confirmation is not required for submission of the e-Gate application to the Bursary.
Fee sheets must be signed on the line for student signature under 'student agreement'. The e-GATE application form is signed on the top right-hand corner. The signature on the fee sheet and the e-GATE application should be the same.
I need some assistance, who can I contact?
Feel free to contact us:
• Via the Bursary’s Service Desk portal, which can be accessed by clicking here
• In person, on the ground floor of the Lloyd Brathwaite Student Administration Building
• Via the telephone extensions listed below. Please use the correct extension based on your funding arrangements:
o DIP Ed. students - ext. 84179 / 84181 / 84136
o GATE-funded students – ext. 82356 / 83379 / 83381 / 83664 / 84137 / 84180 / 84175
o Faculty of Medical Sciences students – 84173 / 84176
o GORTT scholarship students – ext. 83370 / 84136
o Postgraduate scholarship students – ext. 84136 / 84179 / 84181
o Other postgraduate students – ext. 83380 / 84136 / 84174 / 84178
o Other Government-sponsored and self-funded students – 84179 / 84181
Please be mindful that all campus offices will be closed on Friday, December 20, 2024 from 1 p.m. to facilitate a staff function, and the campus will be closed from December 24, 2024 until January 05, 2025.