News Releases

Lok Jack Workshop aims to re-structure the regionís business sector

For Release Upon Receipt - April 7, 2009

St. Augustine

The Arthur Lok Jack Graduate School of Business is finding new ways to help Caribbean businesses turn corporate vision to reality. On Monday 16th March, the Arthur Lok Jack Graduate School of Business launched the Caribbean Region Business Process Re-engineering (BPR) Workshop.  The six-day workshop brought together executives from the Commonwealth countries to help them translate vision into strategic re-engineering activities. 

At the workshop, delegates from Trinidad and Tobago joined with participants from Grenada, Dominica, Belize, Barbados, Jamaica, St. Vincent & the Grenadines, Antigua & Barbuda, St. Lucia to learn about managing the challenges arising from the implementation of Information and Communications Technology (ICT) projects in their organisations.

Mr. Anthony Ming, ICT Adviser with the Commonwealth Secretariat, who spoke in the Opening Ceremony, noted that, “Business processes must be re-designed [so that] inefficiencies, bottlenecks and arcane procedures are removed”.

His sentiments were echoed by feature speaker Ms. Arlene McComie, Permanent Secretary in the  Ministry of Public Administration, who explained that the key to effective BPR strategies is addressing three critical elementspeople, processes and technology. Ms McComie told the worshop participants that in order to successfully re-engineer any project, a comprehensive review of customer needs, economic leverage points, and market trends must be conducted. She also stressed the importance of setting an aggressive re-engineering performance target and performing a comprehensive pilot of the new design.

The workshop was facilitated by Mr. Koon Tian, an e-Government expert affiliated with the Singapore e-Government Leadership Centre (eGL). 

For more information, please contact the Communications Unit of the Arthur Lok Jack Graduate School of Business at (868) 662 9894 Ext. 154.



  • The Communications Unit

  • Tel.: (868) 662 9894 Ext. 154
  • Email: