Institutional Effectiveness Unit

About Us


Our Purpose

Institutional Effectiveness Unit provides advisory, benchmarking research, information, business analysis, knowledge transfer and training services to its clients who are primarily members of the Institutional Effectiveness Committee and business, student service and Faculty offices.


In broad terms, I.E.U. supports the development and monitoring of the Campus Quality Framework. More specifically, I.E.U. develops, monitors and improves the total management of quality, service excellence, process mapping and accreditation performance monitoring.


I.E.U. is regarded as an important internal catalyst for the management of transformational change within The St. Augustine Campus.