Getting Help with Online Registration

Students who have difficulty registering should contact our Help desk at 1(868) 662-2002 ext. 3969, 3970, 3971, 3972 or email support@mysta.uwi.edu If you require assistance registering online during the registration period, you may also consult any of the Student Assistants stationed at the designated oncampus Registration Lab located at:

Designated Faculty Computer Labs: click here for lab information

1. 1. Computer Kiosks located in lobby area of New Student Administration Building.
2. 
   2. Helpdesk via telephone and email during the hours of 7:00AM – 6:00PM from: 18th August, 2008 to September 19, 2008, Monday to Friday.
   1. 
      a. Helpdesk Telephone Number 662-2002 – extensions. – 3969, 3970, 3971 and 3972 OR
   2. b. Email – support@mysta.uwi.edu
      
      
   3. Students requiring assistance from Student Affairs (Admissions) can call TEL 1 868 662 2002 Ext. 3012/2157

These assistants can be identified by their blue coats.

Students can also contact us by email at support@mysta.uwi.edu.

If you forget your password (PIN), go to Page 25 of the Online Registration Instruction Guide and follow the instructions to reset your PIN or email support@mysta.uwi.edu.

If you are locked out from mysta, it means that you have entered your password more than 3 times and so your account will be locked. Contact our Help Desk at 1 (868) 662-2002 Exts. 3969, 3970, 3971, 3972 or email support@mysta.uwi.edu.

Refer to the Online Registration Instruction Guide which can be downloaded here
for instructions on:

• How to search for a course
• How to add/drop a course
• How to view CAPP