Getting Registration Help

ONLINE REGISTRATION INFORMATION

Visit http://sta.uwi.edu/registration for more detailed information on:
•     Registration dates 2016/2017
•     Registration venues
•     Rules to follow
•     Definitions
•     Changing your online information
•     Academic Calendar 2016/2017
•     ID Card Issue Schedule
•     Faculty Orientation & Academic Advising Schedules
•     Contact information

 

TECHNICAL ASSISTANCE

Contact the HELPDESK (CAMPUS IT):
Tel:       (868) 662-2002  Exts 83969, 83970, 83971, 83972 and 83972
Email:   support@sta.uwi.edu
Hours: 8:30 am to 4:30 pm
Days:   Monday to Friday
Periods: Semester I: August 22 to September 16, 2016
             Semester II: January 09 to February 03, 2017
             Summer Session: May 22 to June 17, 2017

PIN RESET

Forgot your password / PIN? Go to http://my.uwi.edu/web/mycampus/password-reset and follow the instructions to reset your PIN.

 

STUDENT PORTAL HELP

Tel:       663-1334, 662-4304 Ext. 84357
Email:   servicedesk@sta.uwi.edu

You can also get help from any of the Student Assistants, identifiable by their blue coats, at your Faculty Computer Lab between the hours of 9:00 a.m. to 6:00 p.m., Monday to Friday during the registration period

 

GENERAL ASSISTANCE

Speak with a Customer Service Representative, Ground Floor, The Lloyd Braithwaite Student Administration Building or call the numbers below:

Undergraduate Students:
Student Affairs (Admissions) (undergraduate students) can call
Tel:       1 868 662-2002 Ext. 83012 or 82157

Postgraduate Students
Office of Graduate Studies and Research
Tel:       1 868 662-2002 Exts. 85018 or 84191
 
Postgraduate Students (Lok Jack Graduate School of Business)
Arthur Lok Jack Graduate School of Business
Tel:       662-9894/5, 645-6700, 663-0222
Web:    www.lokjackgsb.org

 

FINANCIAL CLEARANCE QUERIES

Call (868) 662 2002 extensions 82143, 83382 OR contact your Faculty using the extensions below:

  • Engineering:                           84181, 83380
  • Food & Agriculture:               84173, 84174                              
  • Humanities and Education:    84175, 84176, 84180     
  • Law:                                        83379
  • Medical Sciences:                    84136, 94179, 84137
  • Science and Technology:         84173, 84174                   
  • Social Sciences:                       83370, 83381, 82356

 

GETTING HELP WITH ADMINISTRATIVE HOLDS

Detailed below are the various types of administrative holds and the department(s) to be contacted should a student encounter such a hold(s) while attempting to register:

HOLD DESCRIPTION

MEANING

WHOM TO CONTACT

AR – Account Receivable

Fee obligation outstanding, and/or Copy of Electronic Birth Certificate required for T&T Citizens

 

Students Accounts Section, Bursary The Lloyd Braithwaite Student Administration Bldg., Exts. 82143, 83382, 83379

ALJ – Arthur Lok Jack

Applicable to ALL students in the Arthur Lok Jack School of Business

 

Arthur Lok Jack Academic Unit
Tel: 645 6700 Ext. 114

AV – Advising

Academic advising requirement outstanding

 

Student’s Faculty  Advisor

DH – Dean’s

Academic matter that requires student to contact Dean’s office

 

Faculty Office or designated Faculty Representatives i.e. Heads of Depts

EI – Examination Irregularities

Examination issue that requires student to contact Examination Section

 

Examinations Section, The Lloyd Braithwaite Student Administration Bldg., Ext. 82155

GQ

Electronic GATE form query

Students Accounts Section, Bursary The Lloyd Braithwaite Student Administration Bldg.,  Exts. 82143, 83382, 83379

GT

UG students with GPA below one (1.0) and those who have exceeded their GATE limits will not receive GATE Funding. Students will be required to pay their own tuition fees.

 

Students Accounts Section, Bursary, The Lloyd Braithwaite Student Administration Bldg.,   Exts. 82137, 82143, 83382, 83379

GX - GATE Exhausted

Students who have exceeded their GATE limits will not receive GATE Funding. Students will be required to pay their own tuition fees.

 

Students Accounts Section, Bursary,
The Lloyd Braithwaite Student Administration
Bldg., Exts. 82137, 82143, 83382, 83379

LIF – Library Fine

Books, Fees or Fine obligation outstanding

Circulation and Access Services,  The Alma Jordan Library, Exts. 82132, 84030

MD – Medical

Medical certificate outstanding

Student Medical Officer
UWI Health Service Unit,  Ext. 82153

IM – Immunization

Medical certificate outstanding

Student Medical Officer
UWI Health Service Unit,  Ext. 82153

TB – Tuberculosis

ALL students in the Faculty of Medical Sciences required to submit evidence of Tuberculosis screening.

 

Student Medical Officer
UWI Health Service Unit,  Ext. 82153

RB – Rabies

DVM students required to submit evidence of Rabies immunization

 

Student Medical Officer
UWI Health Service Unit,  Ext. 82153

RH – Registrar’s

Academic matter that requires student to contact the Campus Registrar’s Office/Assistant Registrar (Admissions)

 

Deputy Campus Registrar/Assistant Registrar (Admissions), The Lloyd Braithwaite Student Administration Bldg., Exts. 83012,  82154, 82157

 

Note: A student may have more than one hold placed on their Banner student record thus requiring them to contact all relevant departments associated with holds.