Getting Help with Online Registration

Helpdesk via telephone and email during the registration period Monday to Friday:- January 18th to February 12, 2010; 8:30 AM - 4:30 PM

1. a. Social Sciences Computer Lab
   b. Helpdesk Telephone Number 662-2002 – extensions. – 3969, 3971, 3972  or 3917
   c. Email – support@mysta.uwi.edu

Students requiring assistance from Student Affairs (Admissions) can call TEL 1 868 662 2002 Ext. 3012/2157

1. If you forget your password (PIN), go to Page 25 of the Online Registration Instruction Guide and follow the instructions to reset your PIN or email support@mysta.uwi.edu.

   If you are locked out from mysta, it means that you have entered your password more than 3 times and so your account will be locked. Contact our Help Desk at 1 (868) 662-2002 Exts. 3969, 3970, 3971, 3972 or email support@mysta.uwi.edu.

   Refer to the Online Registration Instruction Guide which can be downloaded here
   for instructions on:

   • How to search for a course
   • How to add/drop a course
   • How to view CAPP