Technical Services Manager – Network Backbone

Campus Information Technology Services (CITS)

St. Augustine
Trinidad and Tobago
Telephone: 868-662-2002
Email: marlon.raghunanan@sta.uwi.edu

Qualification

• 1999-2001 UWI School of Continuing Studies – Certificate Course in Business Management
• 1987-1994 UWI St. Augustine – Postgraduate research in field of Computer Graphics

Fellowships and Training

• Sep 2014 EDUCAUSE 2014 Annual Conference with special interest on Cloud Computing workshop/presentations
• Jun 2012 Control Objectives for Information and Related Technology (COBIT) – Introduction to COBIT 5.0, ISACA Trinidad Chapter Linux® Administration and Support, UWI Alma Jordan Main Library
• May 2012 Risk Assessment Training, UWI Office of OSHE
• May 2011 Toshiba PBX Training (System Programming, Stations, Programming Trunks, IP Telephony, Programming LCR/DR, Programming StrataNet & System Maintenance), ACTAS
• Jan 2011 ITIL – IT Service Management, UWI Alma Jordan Main Library
• Jul 2009 LACNIC/Caribbean2 meeting
• May 2008 American Registry for Internet Numbers (ARIN) Caribbean Sector Meeting
• May 2007 Implementing Cisco Quality of Service (QOS), Global Knowledge
• May 2005 Cisco Certified Network Associate (CCNA), Semester III & IV, at UWI
• Oct 2004 Cisco Certified Network Associate (CCNA), Semester I & II, at UWI. Cisco Certified Academy Instructor (CCAI)

Professional Experience

• Sep 2002 – Mar 2003 Head of Department, Ag. at Campus IT Services, UWI, St. Augustine.
• 1999 – Dec 2001 Systems Engineer at Campus IT Services, UWI, St. Augustine
• 1998 Network Administrator at the Computer Centre, UWI
• May 1997 – Dec. 1997 Campus Representative to the University Project Implementation Unit (UPIU)
• Sep. 1996 – May 1997 Computer Programmer / Operations Supervisor, Computer Centre, The University of the West Indies (U.W.I.), St. Augustine
• 1993 – Sep. 1996 Research Assistant, Computer Centre, The University of the West Indies (U.W.I.), St. Augustine

Featured Work

• Campus Area Network (CAN) Upgrade Project
• PBX/IP Telephony Project
• Main Equipment Room (MER) #2 Infrastructure Upgrade
• Single-Mode Fibre (SMF) Upgrade Project
• PBX for Campus Guest House (Campus Inn)
• PBX/VoIP solution for Frank Stockdale (FS) & CPO
• Campus Area Network (CAN) for FMS, Mt. Hope

UWI Service

• CITS OSHE Committee
• Campus Emergency Response Team (CERT)
• Presentations & Guest Lectures

Public Service

• Member of the Local Board of Governors for the Tacarigua Presbyterian Church
• Trinidad & Tobago Bureau of Standards, ISO TC223 Societal Security National Mirror Committee
• Public sector feedback on T&T Cyber Crime Policy & Bill
• C@RIBnet and TTRENT design inputs
• Marryshow College, Genada – assistance to establish a Cisco VPN connection between a Cisco 515E on their main campus to a remote site
• St. Vincent, Ministry of Labour (MOLSV), Network Project
• Data Centre workshop for Ministry of Health (MoH) proposal