Our Services
Campus Information Technology Services (CITS), provides a range of services and support for Information and Communication Technology (ICT) services to all of the University. CITS recognizes that you may be experiencing I.T. related issues, and will do our best to respond to and resolve these issues as quickly as possible, either remotely or by personal visit. The time to resolve a fault depends on the nature of the fault and relative priorities of the outstanding faults on our work list.
The following details the services we provide. Soon we will upload the associated Service Level Agreements detailing the service limitations and the commitments we make to the delivery of these services:
- Authentication and Directory Services
- Audio-Visual Provision and Support
- Business Applications Support
- Business Systems Development and Delivery
- Collaboration Services
- Data Centre Server Hosting Services
- Desktop PC Renewal
- Desktop Systems Purchasing
- Desktop Support Services
- E-Learning Support
- Email Services
- E-Research Support
- Printing Services
- Mobile Computing
- Network Infrastructure Services
- Operating Systems Management and Support
- Research Database Support
- Security Services
- Software Provision and Licensing
- Streaming Video Service
- Supported Devices / Operating Systems
- Teaching and Public Access Library Clusters
- Telephone Services
- Training and Information
- Web Services
- Microsoft IT Academy
- Enterprise Application Support Services
Feel free to Contact Us for more information about any of the services we offer.
