Getting Registration Help

ONLINE REGISTRATION INFORMATION

Visit http://sta.uwi.edu/registration for more detailed information on:

  • Registration dates
  • Registration venues
  • Rules to follow
  • Definitions
  • Changing your online information
  • Academic Calendar
  • ID Card Issue Schedule
  • Faculty Orientation & Academic Advising Schedules
  • Contact information

TECHNICAL ASSISTANCE

Contact the HELPDESK (SAS UNIT):
Tel:       (868) 662-2002  Exts 83969, 83970, 83971 and 83972
Email:   support@sta.uwi.edu 
Hours: 8:30 am to 4:30 pm
Days:   Monday to Friday 

PIN RESET

Forgot your password / PIN? Go to http://my.uwi.edu/web/mycampus/password-reset and follow the instructions to reset your PIN.

STUDENT PORTAL HELP

Tel:       663-1334, 662-4304 Ext. 84357
Email:   servicedesk@sta.uwi.edu


GENERAL ASSISTANCE

Undergraduate Students:
Student Affairs (Admissions)
Tel:       1 868 662-2002 Ext. 83012, 84224, 82154 or 82157

Postgraduate Students 
Office of Graduate Studies and Research 
Tel:       1 868 662-2002 Exts. 84191, 83064, 83909
 
Postgraduate Students
Arthur Lok Jack Global School of Business 
Tel:       662-9894/5, 645-6700, 663-0222 
Web:    www.lokjackgsb.org

FINANCIAL CLEARANCE QUERIES

Call (868) 662 2002 extensions 82143; 83382; 83379 OR contact your Faculty using the extensions below:

Faculty

UG

PG

Email Address

Social Sciences/ Arthur Lok Jack GSB/Sport

83380/83370

84180/83664

ALJ
Sports
UG-SocialSciences
PG-SocialSciences
UG-Evening

Law

84181

84181

Law

Engineering

84175

84175

UG-Engineering
PG-Engineering

Food & Agriculture

84173

84173

FFA

Pre-Science

82356

-

Pre-Science

Science & Technology

84178/84179

84178/84179

FST

Humanities

84176

84176

Humanities

Education

83381

83381

Education

Medical Sciences

84137/84174

84174/ 84137

UG-MedicalSciences
PG-MedicalSciences
Nursing

CLE (Hugh Wooding Law School)

-

84136

CLE

 

 

ADMINISTRATIVE HOLDS

Detailed below are the various types of administrative holds and the department to be contacted should a student encounter such a hold(s) while attempting to register: 

Hold Description 

Meaning 

Whom to Contact 

AR – Account Receivable 

Fee obligation outstanding 

Students Accounts Section, Bursary Exts. 83382, 83379 

ALJ –Arthur Lok Jack 

Applicable to ALL students in the Arthur Lok Jack Global School of Business 

Arthur Lok Jack  Academic Unit 
TEL: 645 6700 Ext. 114 

AV – Advising 

Academic advising requirement outstanding 

 

Student’s Faculty Advisor 

DH – Dean’s  

Academic matter that requires student to contact Dean’s office 

Faculty Office or designated Faculty Representatives i.e. Heads of Department 

EI – Examination Irregularities 

Examination issue that requires student to contact Examination Section 

Examinations Section 
Ext. 82155 

GQ –Gate Query  

Electronic GATE form query 

Students Accounts Section, Bursary Exts. 83382, 83379 

 LF – Library Fine 

Books, Fee or Fine obligation outstanding 

Circulation and Access Services 
Library, Ext. 82132. 84030 

MD – Medical  

Medical certificate outstanding 

Student Medical Officer 
UWI Health Service Unit, Ext. 82153 

IM – Immunization 

Medical certificate outstanding 

Student Medical Officer 
UWI Health Service Unit, Ext. 82153 

TB – Tuberculosis 

ALL students in the Faculty of Medical Sciences required to submit evidence of Tuberculosis screening

Student Medical Officer 
UWI Health Service Unit, Ext. 82153 

RB – Rabies 

DVM students required to submit evidence of Rabies immunization. 

Student Medical Officer 
UWI Health Service Unit, Ext. 82153 

RH – Registrar’s 

Academic matter that requires student to contact the Campus Registrar’s Office/Assistant Registrar (Admissions) 

Deputy Campus Registrar/ 
Assistant Registrar (Admissions) 
Ext. 83012/82154/82157 

GT- GATE GPA HOLD 

UG students with GPA below 2.0 and those who have exceeded their GATE limits will not receive GATE funding.  Students will be required to pay their own tuition fees. 

Students and Receivables Section, Bursary Exts. 83382, 83379 

GX- GATE Exhausted 

Students who have exceeded their GATE limits will not receive GATE funding.  Students will be required to pay their own tuition fees. 

Students and Receivables Section, Bursary Exts. 83382, 83379 

Note: A student may have more than one Hold placed on their Banner student record thus requiring them to contact all relevant departments associated with the Holds.