Banner Student Self-Service
Provides access to the campus’ Self-Service Student System. This Self-Service system is used by Students to register for their courses, view results and grades as well as their overall transcript. Students also use this system to view their fees and charges, check their financial clearance and view their examination schedule. With this Self-Service system – staff are able perform degree evaluations, enter student marks and access student transcripts.
The Banner Student Self-Service System is available between the hours of 7:00am – 12:00am on weekdays, except if system maintenance and scheduled downtime has been agreed.
How to Obtain Service
- Students access the Self-Service application through the Student Portal.
- Staff users access this service by navigating and logging on to the Campus’ intranet. Staff access to the Self-Service Application is provided by requesting a user account and privileges using the User Access Forms also available from the Campus’ intranet.
Conditions
- None
CITS will:
- Ensure the Banner Student Self-Service Application is available for customer access during business hours
- Notify customers of planned maintenance and outages outside the scheduled maintenance times giving 2 weeks advance notice
- Periodically monitor the Banner Student Self-Service Application
Customers will:
- Report application issues or errors to the CITS Service Desk
- Work with CITS to document and report incidents, issues and errors
