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Welcome to our Undergraduate Frequently Asked Questions (FAQs) page.

  1. What is a Full Course?
A Full course is a course that is offered to students pursuing for the first time.
 
  1. What is a Remedial Course?
A Remedial course is a course that is offered to students who are repeating failed courses.

 

  1. I am unable to register for a course that I have previously attempted.  I have the prerequisites but I still cannot register for it.

This is because the course you are trying to register for is a Remedial course and overrides are required for all Remedial courses. Overrides must be submitted online. These requests go directly to the Head of Department for approval. Once approved online, you will see your course added to your registration.

 

  1. Will the summer courses be delivered online or by face-to-face?

The courses from the Faculty of Science and Technology’s Summer Programme will be delivered and assessed via online means only.

 
  1. How can I access Registration?

Registration is accessed online only.

 

  1. How do I register if I am a current student?

Current students must register online. You can log on to your account by using the link below to register online.
http://my.uwi.edu/web/mycampus/home 

 

  1. How do I register for summer courses if I am a NON-UWI student?
    Non-UWI students must complete the FST online application form to gain access to register for FST Summer courses.  Approval must be given firstly by the FST Head of Department and then secondly by the Dean, FST.  Once the request receives approval, it is processed and the student will receive access to register online for the course(s).  The student is contacted within 3 to 4 days (usually by email) and informed accordingly.
 
  1. How do I contact my departmental representatives for assistance?

Email addresses for the departmental representatives are as follows:
 

Department of Mathematics & Statistics
 
Department of Life Sciences
 
Department of Computing & Information Technology
 
Department of Chemistry
 
Department of Physics
 
  1. How do I contact the Dean’s Office, Faculty of Science and Technology?

You can email FST.Undergraduate@sta.uwi.edu for any information.

 

  1. What do I do if I get a Level Restriction Override?

For all Remedial courses, students will receive a Level Restriction.

Overrides must be submitted online. These requests go directly to the Head of Department for approval. Once approved online, you will see your course added to your registration.

 

  1. What do I do if I get a Pre-requisite Override?

Students must complete the FST Override Form and receive the necessary approvals in order to be able to register.

  1. Submit the completed FST Override Form to the respective department representative using the email addresses listed above.
  2. Approval must be given firstly by the FST Head of Department and then secondly by the Dean, FST. 
  3. Once the request receives approval, it is processed and the student will receive access to register online for the course(s). 
  4. The student is contacted within 3 to 4 days (via email) and informed accordingly.

 

  1. How do I know if my override has been denied?

If an override is denied, you will see the decision “denied” where you have submitted the override online.
Note: You will not be able to submit a second override for the same course online.

 

  1. What do I do if I have deleted an override online in error?
    If you have deleted the submitted override in error, you will not be able to submit a second override online.  You will have to complete an FST Override Form and forward the completed form to the respective departmental representative.  (Please find listing of departmental contact email addresses above).
Step 1:   Head of Department of the respective course grants first approval.
Step 2:   Second approval granted by the Dean, FST.
Step 3: Once approved, a manual override will be entered into the system for you to register. 
This would say Override Permitted: Yes
Step 4:  You may now register online to complete your registration
 
  1. What do I do if I get a Major Restriction Override?

A Major Restriction Override must be submitted online. These requests go directly to the Head of Department for approval. Once approved online, you will see your courses added to your registration.

 

  1. What do I do if I get a Closed Section Override?

A Closed Section Override must be submitted online. Once the override is approved by the Head of Department, the course would automatically be added to your registration.

 

  1. How do I register online after getting approval for a manual Closed Section Override?

If you get a manual override for a closed section, you must register using the (CRN) Course Reference Number in the boxes below provided on the registration page.

Then, click submit and the course would automatically be added to your registration.

 

  1. What do I do if I get a Maximum Credit Override?

A Maximum Credit Override must be submitted online. These requests go to the Dean, FST directly for approval. When approval is given online, the student would see the course in their registration.

However, if you get a manual credit override, you must register for yourself online to complete your registration.

 

  1. What do I do if I get a Maximum Credit Override for an Out of Faculty Course?

There will be two approvals needed in the system for the Maximum Credit Override. Both approvals from the Out-of-Faculty Head of Department and the FST Dean must be given before you can see your registration online.

 

  1. How long will my override take to be processed online?

Overrides would be processed within 3 to 4 days. If you do not get a response by then, please send an email to FST.Undergraduate@sta.uwi.edu.

 

  1. What do I do if I get a closed section override for a FOUN 1210 – Science, Medicine, and Technology in Society course?

Once you get a closed section for FOUN 1210, you can apply for the override online. Students must register using the (CRN) Course Reference Number in the boxes below provided on the registration page. Then, click submit and the course would automatically be added to your registration.

If, you have not received a response in 3 to 4 days, please contact the

COORDINATOR of FOUN 1210 Dr Indira Omah-Maharaj

Email: indira.omah-maharaj@sta.uwi.edu

 

  1. If I have a logging on error to Banner Web or ELearning, what do I do?

You would only be allowed three attempts to log on, thereafter, you will need to send an email directly to the helpdesk to reset their password.

Emails are as follows:
Helpdesk email: servicedesk@sta.uwi.edu
Student Support Banner: studentsupport@my.uwi.edu

 

  1. Whom should I contact about my financial query?

The Bursary handles all financial matters. You can email the Bursary directly at StudentAccounts.FST@sta.uwi.edu for all financial queries.

 

  1. Whom should I contact about my GATE issue?

You should contact the GATE Office directly for all GATE related matters.

 

  1. Whom should I contact about academic matters relating to a course?

You should contact the course lecturer directly for all academic matters related to a course.

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