Examinations

REQUESTING TRANSCRIPTS, CERTIFICATIONS OF DEGREE AND VERIFICATION OF AWARDS, INCLUDING LANGUAGE OF INSTRUCTION LETTERS

The Examinations Section provides students and graduates with the following documents related to your academic journey at The UWI.

Service Available	Description	Available to Student or Alumni
Official Transcripts	An official transcript is signed and the name and mailing address of an Organization/Agency/Institution/University must be included.	Available to current students and graduates/alumni of the St Augustine Campus of The UWI
Student Copies of Transcripts	Student copy transcripts are signed and either stamped or contain a watermarked student copy imprint. It is addressed to the student based on the information in our records.	Available to current students and graduates/alumni of the St Augustine Campus of The UWI
Certification of Diploma/Certificate/Degree	A copy (often a photocopy) of your original degree certificate that has on it an endorsement that it is a true copy of the original document.	Only Available to graduates/alumni of the St Augustine Campus of The UWI in possession of their original degree certificate
Verification of Awards (Completion Letters)	This letter officially confirms that you have fulfilled your degree requirements and completed your programme of study and you have been awarded by The UWI. It must be addressed to an Organization/Agency/Institution/University.	Only Available to graduates/alumni of the St Augustine Campus of The UWI who have been awarded in the Student Administration System. The award would appear on your unofficial student transcript available in your student portal.
Language of Instruction Letters	This is a modified verification of award letter that identifies the Language of Instruction (English)	Only Available to graduates/ of the St Augustine Campus of The UWI who have been awarded in the Student Administration System.

A transcript reflects in chronological order the complete and unabridged record of courses for which the student is registered and grades earned.

Status Letters are available for continuing students at the Undergraduate and Postgraduate Levels:

Undergraduate Students complete the StatusLetterRequestFormJuly2024.pdf (uwi.edu) and submit to the required Student Affairs (Admissions) email address along with proof of payment. Email contacts are found on the form.

Postgraduate Students complete the PG Status Letter form and make payment via the Online Payment Portal and select the PG Status Letter Option.

Email the payment receipt and completed Status Letter Request form to marcus.brooks@sta.uwi.edu for processing.

Visa Letters are available for continuing students at the Undergraduate and Postgraduate Levels:

Undergraduate Students complete the UG Visa Request Form and submit to admis@sta.uwi.edu along with proof of payment along with a scan of the biodata page of your passport for processing.

Postgraduate Students complete the PG Visa Letter form and make payment via the Online Payment Portal and select the PG Status Letter Option.

Email the payment receipt and completed Status Letter Request form along with a scan of the biodata page of your passport to marcus.brooks@sta.uwi.edu for processing.

Exciting News for Students and Graduates!

We are thrilled to introduce our new Online Transcript Request Form, designed to make obtaining your academic transcripts easier and more efficient than ever! Whether you are applying for a job, continuing your education, or just keeping your records up-to-date, this streamlined digital solution is here to help.

Key Features:

User-Friendly Interface: Intuitive design to guide you through the request process seamlessly.

Instant Access: Request your transcript status online, anytime, anywhere.

Secure Processing: Your data is protected with state-of-the-art security measures.

No more need to submit paper forms - experience the convenience of managing your transcript requests at your fingertips.

Visit our Online Transcript Request Form today and take the first step towards hassle-free academic record requests!

For any questions or assistance, our support team is here to help. Reach out to us at transcripts@sta.uwi.edu.

Completing your Transcript Request Form

What Do I need to Know	Service Information
What Information do I need?	Your UWI identification number Your date of birth Name under which you were registered Last Faculty registered in The programme(s) pursued at UWI Your year of admission and year of graduation Your present address and contact number Address where transcript will be sent Only persons who completed programmes at the St Augustine Campus can request our services.
How much do I need to pay?	The cost of each official or student copy of a transcript or verification letter is US$6.00 or TT$42.00. For students with multiple awards/degrees/programmes, the fee applies to each individual programme award or record request. The cost of a Request for Certification of Diploma/Certificate/Degree is TT$15.00 per copy. A legal-sized colour copy of the original certificate must be uploaded to accompany this request
How can I pay for my service request?	For Online Payments You can access our online payment portal at https://secure.touchnet.net/C24203_ustores/web/store_main.jsp?STOREID=17&SINGLESTORE=true (Right-click to open the portal in a new tab). For Payment at the Bursary's Cashier, St Augustine Payment may also be made by cash or cheque to the Bursary's cashier at the St Augustine Campus via Debit Card, Credit Card or by Bank Draft, or International Money Order, made payable to The University of the West Indies. For payment via Republic Bank Limited Bank Deposit at any branch of Republic Bank/Bank Transfer : TT Deposits Bank Name: Republic Bank Limited Bank Address:UWI, St. Augustine, Trinidad Account#: 160 284 614 001 Account Name: The University of the West Indies DO NOT USE REGISTRATION/ADMISSIONS BANK SLIPS TO PAY FOR TRANSCRIPTS. KINDLY USE REGULAR DEPOSIT SLIPS WITH THE ACCOUNT # GIVEN ABOVE. (When sending proof of payment for transcripts via bank deposit, you can also send to Fazir.Ali@sta.uwi.edu ) Transcripts will be processed ONLY when the accurate proof of payment is submitted to the Transcripts Unit, Examinations by upload on this form and subsequently verified.
How long does it take usually to process my request?	There is no RUSH Transcript Request Option available at this time. Processing time is normally 5 working days for all Faculties except for the Faculty of Medical Sciences: 10 working days. Processing times are subject to the completeness of the record and processing volumes. Uncollected Transcripts and other documents are destroyed after six (6) months.
Would there be any factors that may delay the processing of my transcript?	Transcript and other requests cannot be processed if you have financial (Accounts Receivable) holds (including Library Fines) or Courses in Progress/Missing grades. Before submitting your request, please ensure to contact the Bursary's Office at 662-2002 (ext. 84137/83380) or the Library at 82132 to resolve any holds. You may also seek assistance from the Bursary Help Desk at https://sta.uwi.edu/bursary/service-desk Please reach out to the respective Faculty where the course(s) were offered if you encounter any missing grades or registration issues. The University of the West Indies cannot be held responsible for processing errors due to inaccuracies or incompleteness in the information provided on the transcript request. Please ensure that both the recipient's name and the address where you wish the transcript to be sent are accurate.
How can I get additional information or follow up on my request?	For additional information, please visit https://sta.uwi.edu/examinations/transcripts.asp If you have specific queries or require further information or wish to follow-up on your submitted request after the normal processing time, contact us at transcripts@sta.uwi.edu You should use the original receipt email received on submission to follow up on your request.
How do I request a transcript from another UWI Campus e.g. Mona, Cave Hill, Five Islands or the Global Campus (formerly the Open Campus)?	Visit the Campus Webpages Links Cave Hill The Cave Hill Campus - Transcript Request Form (uwi.edu) Five Islands Email: fiveislands.examinations@uwi.edu Global Campus (formerly the Open Campus) Transcript \| UWI Global Campus Mona https://www.mona.uwi.edu/exams/transcript-request

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A pdf version of the Transcript Request Form is also available. Please carefully note the following guidelines:

General Processing Information

Requests can only be honoured if they contain the signature of the graduate/student and the graduate/student is financially cleared.
The cost of each official or student copy transcript is US$6.00 or TT$42.00.
Transcripts are usually processed within five (5) working days of the receipt of request. Processing may be longer at peak periods or for requests made by students who completed prior to 1975. Office hours are Mondays - Fridays, 8:30 a.m. to 4:30 p.m.

Financial Hold

Students at the St. Augustine Campus are required to clear any hold from your record before transcripts can be issued. You are advised to check your online student account and please contact the Bursary for more information. You can check your online student account (click here ).

Methods of request

All Transcript Request Forms may be submitted electronically with proof of payment attached to transcripts@sta.uwi.edu
Student copies and official copies of transcripts may be dispatched electronically to the email address/es provided or dispatched physically by utilizing the courier service option described below.
The following forms of payments are accepted at the Cashier located at the Main Administration Building from Monday to Friday from 9.00 am to 3.00 pm and closed for lunch from noon to 1.00 pm: Cash, Cheques, Linx, Credit Cards; International Money Orders which are cashable in Trinidad.

E-Mail

Complete the transcript request form and e-mail to transcripts@sta.uwi.edu. You can download the form here.

Please note: Processing of requests for transcript will commence only on receipt of actual payment.

Authorization Form:

If you are authorizing another person to make the necessary payment and collect the transcript when completed, please indicate on the Transcript Request Form

Via Courier

Hard copies of transcripts may be collected via courier service. Please click on Online Payment Facility in the Menu Bar to pay for courier service to your region. Attach proof of payment when submitting your Transcript Request Forms electronically to transcripts@sta.uwi.edu.
Your request will be processed and dispatched to the address provided on your Transcript Request Form via courier service.

Sending transcripts to the UWI, St Augustine Campus

The Admissions Section receives transcripts from other colleges, universities, high schools, etc. You can email your transcript to:

Undergraduate Admissions Section	Postgraduate Admissions Section
The University of the West Indies, St Augustine Trinidad and Tobago. E-mail: admis@sta.uwi.edu	The University of the West Indies, St Augustine Trinidad and Tobago E-mail: postgrad@sta.uwi.edu